hc-welcome_title hc-welcome_title
  1. Sea to Summit - Europe
  2. Orders & Shipping FAQs

Orders & Shipping FAQs

Shipping information

I FORGOT TO USE MY DISCOUNT CODE, CAN I APPLY THAT TO MY ORDER?
WHAT IS YOUR WARRANTY POLICY?
I PLACED MORE THAN 1 ORDER. CAN I COMBINE SHIPMENTS?
THE TRACING NUMBER I RECEIVED SAYS THAT MY ORDER HAS BEEN DELIVERED BUT I´M NOT ABLE TO LOCATE IT. WHAT SHOULD I DO?
CAN I USE A DISCOUNT CODE AND OPT INTO A PROMOTION?
I RECEIVED A SHIPPING NOTIFICATION BUT THE TRACKING NUMBER SHOWS NO MOVEMENT. WHAT’S GOING ON?
WHERE DO YOU SHIP OUT OF?
WHAT IS YOUR SHIPPING & RETURNS POLICY?
CAN I CANCEL/ EDIT MY ORDER?
WHERE IS MY ORDER?
HOW MUCH DOES SHIPPING COST?
HOW WILL MY ORDER BE SHIPPED?
HOW DO I TRACK MY ORDER?
WHAT COUNTRIES DO YOU SHIP TO?
HOW WILL MY ORDER BE SHIPPED?
CAN I CHANGE MY SHIPPING ADDRESS?
WHEN WILL MY ORDER SHIP?
WHAT DO I DO IF MY ORDER ARRIVES DAMAGED, INCORRECT, OR IS MISSING AN ITEM?
I HAVE MULTIPLE CHARGES ON MY STATEMENT, BUT I ONLY PLACED ONE ORDER.
WHY CAN´T I PLACE AN ORDER WITH THIS CREDIT/ DEBIT CARD?
HOW DO I CANCEL MY ORDER?
WHERE DO YOU SHIP OUT OF?
CAN I PICK UP MY ORDER INSTEAD OF HAVING IT SHIPPED TO ME?
DO YOU SHIP INTERNATIONALLY?
WHICH PAYMENT METHODS DO YOU ACCEPT?