If you received an order that was a gift and the items meet our return criteria you can start the return process as usual but please know you will need the email address associated with that order. Once you start the return, instructions will be emailed to the email address you provided and the return value will go back on the card that was used to place the order.
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Articles in this section
- CAN I RETURN A USED ITEM?
- RETURN OF GIFT WITH PURCHASE OR PROMOTIONAL ITEMS
- HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND FOR MY RETURN? THE TRACKING NUMBER SHOWS NO MOVEMENT. WHAT’S GOING ON?
- HOW DO I START A RETURN?
- WHY ARE THERE NO EXCHANGES?
- IN WHAT CONDITION MUST I RETURN THE PRODUCT?
- HOW LONG CAN I RETURN PRODUCTS?
- CAN YOU REFUND TO A DIFFERENT PAYMENT METHOD?
- WHAT CANNOT BE EXCHANGED/RETURNED?
- DO YOU PAY FOR MY RETURN SHIPPING?