To expedite a warranty claim please be sure to fill out all of the information on the warranty request form found here. Additionally, for a sleeping mat request you can submit the production batch code to us on your request form.
The batch code is a combination of numbers and letters that can be found inside the inflate/deflate valve for air mats and on the footbox seam, near the middle, of self-inflating mats.
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Articles in this section
- HOW CAN I EXPEDITE MY WARRANTY CLAIM?
- WHAT ISN’T COVERED?
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- WHAT IS THE SEA TO SUMMIT WARRANTY POLICY?
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- HOW DO I SUBMIT A WARRANTY CLAIM?
- HOW LONG DOES THE WARRANTY PROCESS TAKE?
- THE PERFORMANCE OF MY PRODUCT IS NOT WHAT I HAD HOPED FOR, CAN I SUBMIT A WARRANTY CLAIM FOR A NEW ITEM?
- HOW DO I KNOW IF MY ITEM QUALIFIES FOR WARRANTY?