This warranty policy applies to Sea to Summit products purchased within the European Union. If you purchased your product in another country, please refer to the warranty policy for our products in that specific country.
Sea to Summit designs and manufactures the best possible outdoor gear. We choose the highest quality materials, build to the most exacting manufacturing standards, and test products rigorously.
WARRANTY FOR PURCHASES FROM AUTHORISED DEALERS
If, contrary to expectations, an item you purchased from a Sea to Summit is found to be defective in materials or workmanship, Sea to Summit will repair or replace your product free of charge within the statutory warranty period. The EU-wide two-year statutory warranty applies as standard to the original purchaser, subject to valid proof of purchase from our online store or a Sea to Summit authorized retailer.
EXTENDED GUARANTEE FOR PURCHASES VIA WWW.SEATOSUMMIT.EU
For purchases made since 15.03.2023 via the website www.seatosummit.eu, an extended guarantee of an additional three years to a total of five years after purchase applies under the following conditions:
- You must submit proof of purchase for a purchase via www.seatosummit.eu.
- The guarantee is for private use only.
- The guarantee applies to the product. It also applies if you give it as a gift. The recipient will benefit from the guarantee for the remainder of the guarantee period. Remember, however, that proof of purchase is required in order to claim under the guarantee. Therefore, give the recipient the proof of purchase.
- If the products are altered in any way, the guarantee will be invalidated.
- The guarantee is conditional on you using the product in accordance with all instructions provided by us.
IMPORTANT NOTES
The warranty and the extended guarantee are limited to the country in which you purchased the product and do not apply to wear and tear, punctures or damage caused by improper use, modification or misuse. Furthermore, it does not apply to material fatigue resulting from age, use or environmental influences.
Sea to Summit’s liability for warranty claims will be limited to repair, exchange, replacement, or credit of the purchase price, view our full warranty policy (incl. further legal notices) here.
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